Web Design - Luanne Crosby

Photos of Luanne by R. Christopher Noonan

(except Germany 1984 and Nantucket 1968)

Playing at Work

Luanne's "real" job is in the biotech industry where she was a Quality Assurance Manager for many years, primarily in the realm of Documentation and Training.  When the site in Hopkinton, MA where she was working closed in 2014, she took on a global role for the company that has sites in 40 countries. She is now Document Excellence Lead for the Error Prevention System, helping to design documents with the goal of reducing the risk of mistakes being made during the manufacturing process.

Luanne has tended to be "resident songwriter" for all the companies for which she's worked, but her latest endeavor opened up the proverbial creative floodgate.  She has written a collection of funny and engaging songs that have been shared with employees embarking and learning about Error Prevention, and has been used as somewhat of a "marketing" tool to get people excited about it.  Luanne even went to China in 2015 and performed her Error Prevention songs for the company's Chinese New Year holiday party.

SOP Writer is a satirical song Luanne wrote to the tune of the Beatles' Paperback Writer, from the point of view of an employee tasked with writing their first SOP. She created the video with the same software she uses to create training videos

Error Prevention is the first "Song of EPS" written by Luanne at her first EPS Workshop she attended (before becoming a member of the team).  

On day 2 she arrived with her ukulel and a satirical song she wrote to the tune of Anticipation by Carly Simon.

Error Prevention - Luanne Crosby
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Docs and Training is set to the classic Love and Marriage by  Sammy Cahn and  Jimmy Van Heusen.  Another satirical piece, with accompanying video, it expresses Luanne's belief that if you write an SOP (see above) there needs to be comprehensive training to go along with it!

I Am Qualified. is another satire written using the music of a classic, in this case Smoke Gets in Your Eyes.  It is a fictional (but familiar) account of an employee being grilled by the FDA about the training they've received.

The final two songs were written with original words and music by Luanne to ensure no copyright infringement problems in China.  They were produced by Matthias Klaus, Luanne's long-time collaborator and keyboard player with her band in Germany.  Luanne brought the backing tracks with her on a thumb drive and sang along with them during her China Performance.

The Winning Way - Luanne Crosby
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Ready for the Rollout - Luanne Crosby
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