Playing at Work
Luanne's "real" job is in the biotech industry where she was a Quality Assurance Manager for many years, primarily in the realm of Documentation and Training. When the site in Hopkinton, MA where she was working closed in 2014, she took on a global role for the company, which has more than 100 sites worldwide. She is now Document Excellence Lead for the Error Prevention System, helping to design documents with the goal of reducing the risk of mistakes being made during the manufacturing process.
Luanne has tended to be "resident songwriter" for all the companies for which she's worked, but her latest endeavor opened up the proverbial creative floodgate. She has written a collection of witty songs that she shares with the employees she trains on Error Prevention, Technical Writing and related subjects. The songs are somewhat of a "marketing" tool, getting people excited and keeping them engaged. Luanne went to China in 2015 and performed her Error Prevention songs for the company's Chinese New Year holiday party as they prepared to rollout the Error Prevention initiative.
Error Prevention is the first "Song of EPS" written by Luanne at the EPS Workshop she attended before becoming a member of the team. On day 2, she arrived with her ukulele and a satirical song she wrote the night before in her hotel, reflecting themes of the previous day's conversations, and sung to the tune of Anticipation by Carly Simon.
The next two songs were written with original words and music by Luanne to ensure no copyright infringement problems in China. They were produced by Matthias Klaus, Luanne's long-time collaborator and keyboard player with her band in Germany. Luanne brought the backing tracks with her on a thumb drive and sang along with them during her China Performance.
As well as writing songs, Luanne has created videos to go along with them, utilizing the software she uses to create training videos. Below is one example, and there are more on the following page.
SOP Writer is a satirical song Luanne wrote to the tune of the Beatles' Paperback Writer, from the point of view of an employee tasked with writing their first SOP.
Inspect is another satire based on the song Respect, by Aretha Franklin, about the joys of yet another FDA Inspection.